The agency lifecycle in one operating environment.

Centralize customer intake, communications, assignments, follow-ups, renewals, service requests, documents, website activity, and AI-assisted operations.

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Insurance Command

Follow the relationship from first inquiry through service and renewal.

Insurance Command keeps the client, insured, producer, carrier, quote, policy, service, renewal, and claim context connected while respecting permissions and system-of-record decisions. Insurance Command Core — $299/month; Insurance Command Team — $499/month.

Lead and intake

Capture the source, need, responsible producer, follow-up, documents, and consent required to begin.

Quote and application

Track markets, carriers, applications, documents, status, and accountable producer activity.

Policy record

Keep policy context, documents, ownership, communication, and current service state together.

Service activity

Route requests, changes, tasks, correspondence, approvals, and exceptions through a visible queue.

Renewal and claim paths

Prepare renewal work and coordinate claim activity without treating software guidance as a coverage decision.

Governance

Apply tenant isolation, role-based access, audit history, retention, backup, and controlled integrations.

Complete agency lifecycle

Inquiry and lead qualification.

Client and insured intake with consent and document collection.

Quote, market, carrier, and application coordination.

Policy issuance, ongoing service, tasks, and communications.

Renewal preparation, claim activity, reporting, and accountable follow-through.

Insurance Command is the platform profile—not every surrounding service.

Insurance Command Core — $299/month; Insurance Command Team — $499/month

Core includes one standard connected agency website. Managed Support, migration, custom integrations, advanced campaigns, training, and third-party licenses remain separately governed.

Agency-management, carrier, rating, accounting, and record-retention responsibilities require a documented system-of-record decision.

Comparative rating and provider connections are third-party dependent and are not represented as live until configured and verified.

Muzopilot does not calculate carrier rates, bind policies, make coverage decisions, or provide autonomous licensed insurance advice.

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